Caring for the safety and well-being of our valued customers and our dedicated team always remains our highest priority, especially during challenging times like these. As global health concerns continue to develop, our team is working diligently behind the scenes, coordinating with promoters and suppliers, as well as the artists, teams, events and venues you love, monitoring the developing situation daily.

While some events unfortunately have been cancelled, we are working closely with event partners who are aiming to reschedule all postponed events as soon as possible and when it is safe to do so. As you can imagine, this takes time, so we truly appreciate your patience and understanding as we navigate this new territory. Please refer to the following guidance if you have an upcoming booking with us.

• For future events that are still scheduled on the original date, there’s nothing you need to do. If anything changes, we will contact you.
• If your event has been cancelled, there’s also nothing you need to do. We’ll get in touch with you directly with more information.
• If your event has been rescheduled, your tickets will automatically be valid for the new date(s) and we will confirm this to you by email.
• If your event has been postponed awaiting rescheduling, your booking will also be safe for the revised date once it is confirmed. We are working with the event organiser, and we will contact you as soon as we have confirmation of new dates.

As ever, we remain at your service and you can contact our team by phone on 020 7283 4040 , email hello@premierevents.co.uk , or using our Enquiry Form and Live Chat on our website.

We wish everyone the best health and safety, and we look forward to welcoming you, your friends and family, colleagues and business partners, to a live event very soon.